This Chat introduces the DB2 Health Advisor Service (HAS). It is a proactive/reactive SaaS (support as a software service) technology that is non-intrusive and utilizes up to date analytics from subject matter experts across DB2. The main goal of the service is to leverage the expertise and knowledge back at IBM to productively avoid problems, reduce the bar of adoption, lower total cost of ownership and return on investment when using DB2. It is based on best practices and customer knowledge database. DB2 HAS architecture and main components (data collector, analysis engine and reporting engine) built using the latest IBM technology (Cognos, CEP, DWE, etc.) are presented. Usage scenarios for the service are explained in details. Intended usage, value and usefulness of the service for DB2 customers are discussed. Complementary placement of the service among competitive IBM products is discussed as well.
To learn about DB2 HAS and get your questions answered, join experts form the IBM Toronto Lab: Sal Vella, VP of Development, Mark Wilding, STSM and & HAS Architect, and Alexander Abrashkevich, DB2 HAS Lead Developer.